Hongkong Post ID

Before registering as an Account Holder of the Hongkong Post ID Online Platform, please carefully read the Terms and Conditions, the Privacy Statement and the Disclaimer, which constitute an Agreement between you and the Government of Hong Kong Special Administrative Region as represented by the Postmaster General of the HKP. When you click "agree" at the end of this page, you acknowledge that you have read and fully understood this Agreement. In consideration of the provision of the Services by HKP, you agree to observe and be bound by the terms and conditions of the Services as follows:

REGISTRATION FOR A HONGKONG POST ID ONLINE PLATFORM ACCOUNT
1. Upon registration as an Account Holder, you become a registered user of the Online Platform and hold an Account. You represent, undertake and warrant to HKP that:
  1. the Personal Information you have submitted to HKP is true, accurate and up-to-date;
  2. you have submitted your own Personal Information and not that of any other Person to HKP;
  3. you shall notify HKP of any change in your Personal Information by updating your Account or in writing; and
  4. you shall take full responsibility of your Account and any actions taken through your Account.
2. Suspension and Termination of Account
  1. HKP may, at its absolute discretion, suspend or terminate your Account and deny your access to or use of the Online Platform or any part thereof without prior notice in any of the following circumstances:
    1. any of your Personal Information is untrue, inaccurate, incomplete or out of date (or HKP has reasonable grounds to suspect that this is the case); and/or
    2. HKP has reason to believe that you have used the Online Platform illegally, improperly or not in accordance with this Agreement.
YOUR RESPONSIBILITIES FOR SECURITY
1. To ensure that only you are able to access and give instructions to HKP relating to your Account, you will adopt, and at all times maintain, the security procedures prescribed by HKP from time to time including without limitation those set out in Clause 2.3.
2. To enable you to use the Online Platform, you can create a Login Name and Password for your Account. You shall be fully responsible for the confidentiality and security of such information, and for all actions taken through your Account. You hereby agree to
  1. promptly notify HKP of any unauthorised use of your Login Name and Password in accordance with Clause 8; and
  2. properly log out from your Account when you have finished using the Services or when you do not use the Services.
3. Password Security Procedures
  1. You will change your Password regularly and whenever HKP requires you to do so. You shall not choose a Password you have used before.
  2. When choosing your Password, you shall not use easily guessed numbers or words to avoid unauthorised use of your Account.
  3. You shall take all steps to safeguard your Password at all times. You shall not disclose your Password to any other Person or permit any other Person to gain access to the Services. You shall not disclose your Password to anyone who claims to represent HKP or holds out as the authorised representative of HKP in any circumstances.
  4. You shall not record your Password in a way which is recognizable by someone else as a security code.
  5. If you discover or suspect any unauthorized disclosure or use of your Password, you shall immediately give formal notice in writing to HKP in accordance with Clause 8.
4. Other Security Safeguard
  1. You shall not leave your Computer System unattended while using your Account. You shall promptly log out from your Account once you have finished using the Services or when you do not use the Services.
  2. You shall not access your Account from any device connected to a local area network (or LAN), such as an office environment, without first making sure that no one else is able to observe or obtain access to your Account pretending to be you.
  3. You shall not use or attempt to use your Account for any purposes other than those which are permitted by HKP
  4. You shall not, nor shall you attempt to, tamper with, modify, decompile, disassemble, reverse engineer, damage, alter or gain unauthorized access to any part of the Services or the Online Platform or any software comprised in it. You shall notify HKP as soon as practicable if you become aware of any such actions.
AUTHORITY TO CARRY OUT INSTRUCTIONS
1. You agree that the use of your Password is adequate identification of you. HKP is entitled to act on instructions given through your Account without obtaining further confirmation from you. HKP shall not be liable to any loss or damage in connection with acting on the instructions given through your Account including the case where the instructions are not given or authorised by you.
2. You will not be held responsible for any instructions given through your Account that are not authorised by you if such instructions are given after you have given HKP formal notice in writing of your discovery or suspicion of unauthorized disclosure or use of your Password in accordance with Clause 2.3.5.
THE ONLINE PLATFORM AND YOUR SYSTEM
1. You shall at your own costs and expenses ensure that your Computer System is compatible with the Online Platform. HKP will not be liable for any liability, loss, cost and expense that you suffer or incur as a result of any incompatibility between your Computer System and the Online Platform.
2. You shall, at your own cost and expenses, take all necessary measures to ensure that your Computer System is functioning well and is free from any Viruses. You understand and agree that any use of the Online Platform and downloading and/or obtaining of any content and/or software from the Online Platform is entirely your own decision and at your own risk. HKP shall not be responsible for any problem caused by the error, failure or malfunction of your Computer System or any other computer system resulting from the use of the Online Platform. Also, HKP shall not be responsible in any way for any damage to your Computer System or any other computer system or any loss of data caused by downloading and/or use of such content and/or software (including but not limited to loss or damage caused by Viruses or malfunctioning of software).
3. You represent that you are the holder or the authorised user of your Computer System every time you access or use the Online Platform.
4. You agree to use the Online Platform (whether or not it contains materials owned by HKP or provided by others) legally and will not infringe on the Intellectual Property Rights of the Government or other copyright owners in Hong Kong or any other jurisdictions where you access or use the Online Platform.
THE ONLINE PLATFORM AND THE SERVICES
1. The Online Platform and the Materials on the Online Platform are provided on "as-is" and "with all faults" bases. HKP makes no statements, representations or warranties (whether express or implied) of any kind (including but not limited to the accuracy, completeness, timeliness, merchantability, security, non-infringement of the Intellectual Property Rights of any Person and fitness for a particular purpose) in relation to the Online Platform, the Services, the Materials on the Online Platform; and the information available through the Online Platform.
2. You acknowledge that the Internet is an inherently unreliable medium of communication and such unreliability is beyond the control of HKP. HKP does not make any statements, representations or warranties (whether express or implied) as to the results or as to the accuracy or reliability of information obtained through the Online Platform or the Services or as to any defects in the Service Software will be corrected.
3. HKP shall not in any circumstances or in any way be liable for any loss or damage whatsoever (including consequential, indirect, incidental and special loss/damage) arising out of or in connection with the use or misuse of or inability to use the Online Platform.
4. HKP shall not be liable for any loss and damage that you may suffer if the Online Platform is in error, malfunctioning, inoperative, delayed or unavailable due to (but not limited to) any connection failure or computer downtime attributable to housekeeping, malfunctioning, Viruses, unauthorized access by any Person (including hacker), upgrade or preventive or remedial maintenance activities or any events beyond the reasonable control of HKP.
OPERATING TIMES, CHANGES AND DISRUPTIONS
1. The Online Platform will usually be available round the clock for use or at such times as notified to you. You accept, however, that routine maintenance requirements, excess demand on the systems and some other circumstances may render the Services unavailable and HKP may suspend the Online Platform at any time.
2. In connection with the Online Platform, HKP may at its absolute discretion at any time without prior notice to you to:
  1. change the Content or mode of the Online Platform;
  2. add to, remove or otherwise change, end or suspend any of the Services, functions or facilities available on the Online Platform ; or
  3. terminate the Online Platform.
TRANSMISSION AND PROCESSING OF INSTRUCTIONS
1. You acknowledge that the processing and transmission of your instructions may involve:
  1. the transmission of data over various communication networks; and
  2. changes to such data in order to conform or adapt to the technical requirements of connecting networks or devices.
2. HKP shall, in no circumstances, be liable for your inability to obtain (in whole or in part) any Services, due to the delay, suspension or failure of any communication networks or any connecting networks or devices or any changes in respect of them.
NOTICES
1. Unless expressly provided otherwise, each notice, demand or other communication given or made by you to HKP under these Terms and Conditions shall be in writing by e-mail to hkpo@hkpo.gov.hk, or by facsimile to 2868 0094 or delivered by hand or courier, or dispatched by prepaid registered post or prepaid post, to Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong or such other address as HKP has by at least five (5) days' prior written notice specified to you. Such notices, demands or other communications shall be deemed to have been properly given or made by you as follows:
  1. if sent by facsimile or e-mail, when dispatched;
  2. if delivered by hand or courier, upon delivery to the said address of the Government; or
  3. if sent by post, two (2) business days (for local post) and five (5) business days (for non-local post) after the date of posting.
2. Unless expressly provided otherwise, each notice, demand or other communication given or made by HKP to you under these Terms and Conditions shall be in writing and delivered by hand or courier, or dispatched by prepaid registered post or prepaid post, or sent by facsimile or email, to your correspondence address, facsimile number or email address (as the case may be) as you have submitted to HKP or such other correspondence address, facsimile number or email address as you have by at least five (5) days' prior written notice specified to HKP. Such notices, demands or other communications shall be deemed to have been properly given or made by HKP as follows:
  1. if sent by facsimile or electronic mail, when dispatched;
  2. if delivered by hand or courier, upon delivery to your correspondence address; or
  3. if sent by post, two (2) business days (for local post) and five (5) business days (for non-local post) after the date of posting;
COMPLIANCE WITH LAWS
1. You agree to comply with all laws, statutes and regulations whether of Hong Kong or elsewhere as applicable to any use of the Services or the Online Platform and/or any transactions conducted through the Online Platform.
MODIFICATION
1. HKP is entitled to amend the terms of this Agreement at its absolute discretion at any time and from time to time. The amended Agreement will be effective immediately upon its posting on the Online Platform. If you continue to use the Online Platform after the amendment, you agree or will be deemed to agree to be bound by the terms of the amended Agreement. In this regard, you are strongly advised to read this Agreement carefully each time before you use the Online Platform.
LIMITATION OF LIABILITY
1. Use of the Services and anything on the Online Platform is at your own risk. HKP will not in any event be liable for any direct, indirect, consequential, incidental or other loss or damage (including without limitation, any loss of profit, business or data, and any damage to computer systems or facilities) in relation to the use or misuse of or inability to use the Online Platform.
PERSONAL INFORMATION COLLECTION STATEMENT
1. The personal data provided by means of registration as an Account Holder of the Online Platform may be used by HKP for activities relating to the processing of data subjects registration, statistical analysis, and marketing postal and related services and products.
2. The provision of personal data in the process of your application is voluntary. If you do not provide sufficient and genuine information, HKP may not be able to process your application.
3. Information collected about you will not be disclosed by HKP to any other party in a form that would identify you unless it is permitted or authorised by law.
4. Under the Personal Data (Privacy) Ordinance, you have the right to request access to information about you held by HKP. If you wish to do so, please complete the Data Access Request Form, and return it at any post office or send it to our Personal Data Privacy Officer. The Data Access Request From is available at https://www.hongkongpost.hk/en/about_us/forms/index.html and all post offices.
5. You may also correct information about you held by HKP. If you wish to do so, please complete the Personal Data Correction Request Form and return it at any post office or send it to HKP'sî¨ Personal Data Privacy Officer. The Personal Data Correct Request From is available at https://www.hongkongpost.hk/en/about_us/forms/index.html and all post offices.
INDEMNITY
1. You shall indemnify HKP and keep HKP fully and effectively indemnified from and against all and any liabilities, losses, damage, costs, charges, expenses (including legal fees), demands, claims, proceedings and actions which HKP may sustain or incur or which may be brought or established against HKP by any Person, and which in any case directly or indirectly arises out of or in connection with any of the following:
  1. your negligence, recklessness or willful misconduct;
  2. your breach or non-performance or non-observance of any provisions of this Agreement;
  3. your breach of any representation or warranty given by you; or
  4. any infringement by you, your agent or contractor of the Intellectual Property Rights of HKP.
2. This Clause 13 shall survive the termination of the Services and shall continue in full force and effect notwithstanding such termination.
INTELLECTUAL PROPERTY RIGHTS
1. Copyright Statement
  1. You acknowledge and agree that the copyright in the Content is and shall remain at all times the property of HKP.
2. Restriction of use of HKP's trademarks and service marks
  1. You acknowledge that HKP's names and logos including "Hongkong Post" is registered trade or service marks of the Government and you agree not to use such names and logos in any circumstances. "hongkongpost.hk", "https://accounts.hongkongpost.hk" and certain graphics, logos, page headers, button icons, scripts, and service names shown in or used on the Online Platform are trade or service marks of the Government and you agree not to use the same for any purpose unless the prior written consent of the Government has been obtained.
3. Right to Download and Copy the Content
  1. You may download and copy the Content only for the purpose of making enquiries about the Account, updating personal particulars relating to the Account or utilising Online Platform where appropriate. No part of the Content on the Online Platform may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without HKP's prior written consent.
4. Reservation of Rights
  1. The Government and HKP reserve any and all rights not expressly granted in these Terms and Conditions in respect of the Content of the Online Platform.
5. Infringement
  1. Unauthorized copying, distribution, modification and public display of copyrighted works is an infringement of the copyright holders' rights. As a condition of your access to the Online Platform, you agree that you will not access or use or permit the Online Platform to be accessed or used for infringing the intellectual property rights of others. Without prejudice to other accrued rights, HKP reserves the right to terminate the registration of any Account Holder upon notice of any infringement of the copyright or other intellectual property rights of others in connection with the access or use of the Online Platform. HKP will investigate any information it receives in relation to copyright infringement committed by any Account Holder or user of the Online Platform.
ENTIRE AGREEMENT
1. This Agreement constitutes the whole agreement between HKP and you and supersedes any previous agreements, arrangements or understandings between the parties relating to the subject matter hereof. Each of the parties hereto acknowledges and agrees that it has not relied on any statements, undertakings, warranties, representations given or made save for those expressly set out in this Agreement.
WAIVER AND SEVERABILITY
1. No failure to exercise or delay in exercising of any right or remedy by HKP in respect of any provisions of this Agreement shall operate as a waiver of such right or remedy.
2. If any provisions of this Agreement shall be found to be illegal, invalid or unenforceable (whether in whole or in part) under any laws of any competent jurisdiction, such illegality, invalidity or unenforceability shall not affect the remaining provisions of this Agreement, all of which shall remain in full force and effect.
GOVERNING LAW AND JURISDICTION
1. This Agreement shall be governed by and construed in accordance with the laws of Hong Kong. The parties hereto irrevocably agree that the courts of Hong Kong have exclusive jurisdiction to determine any issue in connection with this Agreement.
GOVERNING VERSION
1. In case of any conflict or inconsistency arising between the English version and the Chinese version of this Agreement, the English version shall prevail.
Contracts (Rights of Third Parties) Ordinance
1. The parties hereby declare that nothing in this Agreement confers or purports to confer on any third party any benefit or any right to enforce any term of this Agreement pursuant to Contracts (Rights of Third Parties) Ordinance (Cap. 623).
DEFINITIONS
1. Unless the context requires otherwise, the following terms in this Agreement shall have the following meanings respectively.
  1. "Account" means the online account opened and maintained by HKP in your name for using the Services in accordance with this Agreement.
  2. "Account Holder" means any person who holds an Account upon registration as a user of the Services.
  3. "Agreement" means this Agreement which includes these Terms and Conditions, the Privacy Policy Statement and the Disclaimer and as amended, varied or supplemented from time to time.
  4. "Day" means calendar day.
  5. "HKP"/ "We"/ "us" means Hongkong Post, the trading name of the Hong Kong Post Office, which is a department of the Government of Hong Kong Special Administrative Region.
  6. "Claim" means all claims, liability, damages, losses, costs and expenses, including legal fees.
  7. "Content" means the content on the Online Platform or a Linked Third Party Website, as the case may be, including the information, text, icons, logos, illustrations, hypertext links, HTML codes, data, trade or service marks, software, music, sound, video clips, audio clips, photographs, designs, graphics, images, still pictures, series of moving pictures (whether animated or not), digital downloads, advertisements, products, goods, services or any compilation or combination of them and any other materials or services on or available from that website.
  8. "Hong Kong" means the Hong Kong Special Administrative Region of the People's Republic of China.
  9. "Intellectual Property Rights" means patents, trademarks, service marks, trade names, design rights, copyright, domain name, database rights, rights in know-how and other intellectual property rights of whatever nature and whosesoever arising, and whether now known or which created in future and in each case whether registered or unregistered and including applications for the grant of such rights.
  10. "Linked Third Party Website" means any website linked to or accessible by means of the Online Platform.
  11. "Login Name" means your personal identification for access to or use of the Online Platform.
  12. "Password" means your personal password for gaining access to the Online Platform.
  13. "Person" includes an individual, a firm, a corporation, an organisation and an unincorporated body.
  14. "Personal Data" has the meaning ascribed to it under the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong).
  15. "Personal Information" means the personal information that a person is required to submit to HKP for or upon registration as a user of the Services, and where appropriate, means such personal information as updated by the Account Holder at the Online Platform or otherwise notified to HKP.
  16. "Public Holiday" means every Sunday and any other day which is a general holiday by virtue of the General Holidays Ordinance (Cap. 149 of the Laws of Hong Kong).
  17. "Services" means the services provided by HKP by means of the Online Platform.
  18. "Service Software" means any software supplied to you whenever you access the Online Platform and any other software supplied to you for the purpose of accessing the Online Platform from time to time.
  19. "Related Person" means all and any officers, representatives, employees, agents, sub-contractors and suppliers of HKP.
  20. "Viruses" means all and any computer virus or similar device or software including without limitation, devices commonly known as software bombs, Trojan horses and worms.
  21. "Online Platform" means the Hongkong Post ID website operated and administered by HKP at https://accounts.hongkongpost.hk as may be modified, replaced or substituted from time to time by HKP.
  22. "Working Day" means any day other than Sunday or a public holiday.
  23. "Computer System" means all hardware and software system used by you in gaining access to the Online Platform including without limitation, any computer, modem and any program installed therein.
2. In this Agreement, unless the context otherwise requires:
  1. words importing the singular shall include the plural and vice versa;
  2. words importing a gender shall include every gender; and
  3. words importing the whole shall include a reference to any part of the whole.
3. Any reference in this Agreement to any statute, code, ordinance, regulation, rule or treaty shall be construed as referring to that statute, code, ordinance, regulation, rule or treaty as it may from time to time be amended, modified, replaced or re-enacted from time to time.
4. References in this Agreement to clauses and schedules (if any) are to clauses and schedules (if any) to this Agreement except otherwise expressly stated.
5. Headings are used in this Agreement for convenience of reference only and shall not in any way vary, limit or extend the interpretation of this Agreement.

Hongkong Post ID Registration